Greyhound Lines entered into a Consent Decree with the U.S. Department of Justice (DOJ) to resolve a lawsuit brought by the DOJ under the Americans with Disabilities Act (ADA). This resolution addresses claims under the ADA, including claims that Greyhound failed to provide accessible transportation and transportation-related services to people with disabilities. Greyhound denies these allegations.
Greyhound agreed to compensate individuals who were harmed by Greyhound’s lack of accessible transportation or transportation-related services, or by a failure to make disability-related accommodations, between February 8, 2013 and February 8, 2016. The deadline to file a claim has expired.
Checks were mailed on April 25, 2019, to compensable claimants who submitted a valid Release Form by the deadline of March 28, 2019. Checks should be received by compensable claimants in approximately 1-2 weeks. If you are a compensable claimant who submitted a valid Release Form by the deadline and have not received your check by approximately May 9, 2019, you may contact the Claims Administrator for additional information.
To download important case documents, please visit the Key Dates/Documents page. To contact the Claims Administrator, refer to the Contact Us page.